MIDNIGHT RIDE AUTO SPA

Terms & Conditions

1. Reservations & Service Appointments

These Terms & Conditions apply to all services provided by Midnight Ride Auto Spa (“Company,” “we,” “us,” or “our”). By booking an appointment or requesting a service, the customer (“Customer,” “you,” or “your”) agrees to these Terms & Conditions.

Appointments are subject to availability. A booking is considered confirmed only after the Company has received the required booking information and/or deposit, when applicable.

The Company reserves the right to contact the Customer before the appointment to confirm the vehicle, service requested, location, and any special circumstances.

2. Pricing & Payments

Prices listed on our website, booking system, advertisements, or other materials are starting prices and may vary depending on the vehicle’s size, condition, level of contamination, and services requested.

Additional charges may apply for excessive dirt, pet hair, stains, odors, excessive debris, mold, biohazards, or other conditions requiring additional time, products, or labor.

The Customer will be informed of significant additional charges before the additional work is performed whenever reasonably possible.

Payment is due according to the payment terms presented at the time of booking or service completion. Midnight Ride Auto Spa reserves the right to refuse future services for unpaid balances.

3. Deposits & Booking Fees

If a deposit or booking fee is required, the amount and applicable terms will be disclosed during the booking process.

Deposits may be non-refundable when a Customer cancels or reschedules outside the permitted cancellation period.

4. Cancellations & Rescheduling

Customers are expected to provide reasonable notice when canceling or rescheduling an appointment.

Cancellations or rescheduling requests made within the Company’s specified cancellation period may result in a cancellation fee or loss of deposit.

Repeated cancellations, no-shows, or last-minute rescheduling may result in the Company requiring a deposit or full payment in advance for future appointments.

5. No-Shows & Late Arrivals

Customers who fail to appear for a scheduled appointment without notice may be considered a no-show.

Late arrivals may reduce the amount of time available for the scheduled service. If the delay significantly affects the Company’s schedule, the appointment may need to be shortened, rescheduled, or canceled.

The Company is not required to provide a full service when a Customer’s late arrival makes the originally scheduled service time unavailable.

6. Vehicle Condition & Additional Charges

Quoted prices are based on the expected condition of the vehicle.

Additional charges may apply to vehicles with excessive dirt, mud, sand, pet hair, stains, odors, food waste, trash, bodily fluids, mold, or other unusually difficult conditions.

The Company reserves the right to refuse services involving hazardous, unsafe, or potentially contaminated materials.

7. Pre-Existing Damage

The Customer is responsible for informing Midnight Ride Auto Spa of any known pre-existing damage or condition before service begins.

Pre-existing scratches, dents, paint defects, peeling clear coat, damaged trim, loose components, cracked plastics, worn leather, damaged fabrics, water leaks, electrical issues, aftermarket modifications, or other existing conditions are not the responsibility of the Company.

The Company may document the vehicle’s condition with photographs or video before beginning work.

8. Personal Belongings

Customers are strongly encouraged to remove valuables, personal belongings, electronics, cash, documents, weapons, and other sensitive items from the vehicle before service.

Midnight Ride Auto Spa is not responsible for personal belongings left inside the vehicle unless caused by the Company’s proven negligence.

The Company may refuse to move certain personal belongings or objects that could create a safety or liability concern.

9. Vehicle Access & Keys

The Customer must provide reasonable access to the vehicle at the scheduled appointment time.

For mobile services, the Customer may be required to provide access to the vehicle, parking area, water supply, electrical power, or other resources depending on the service.

Customers should inform the Company of any special access instructions, security requirements, gates, parking restrictions, or other relevant conditions before the appointment.

10. Mobile Detailing Conditions

For mobile detailing services, the Customer is responsible for ensuring that the service location is reasonably safe and accessible.

The Company may require adequate space around the vehicle to safely perform the requested service.

Services may be delayed, modified, rescheduled, or canceled due to severe weather, unsafe working conditions, flooding, extreme temperatures, lightning, or other circumstances outside the Company’s reasonable control.

11. Water & Electrical Requirements

When a service requires customer-provided water or electrical power, the Customer must provide access to a reasonably suitable water source and/or electrical outlet unless otherwise agreed upon.

If Midnight Ride Auto Spa provides its own water, generator, or other equipment, additional charges may apply depending on the service.

12. Service Results & Expectations

Midnight Ride Auto Spa will make reasonable efforts to provide professional-quality results.

However, detailing cannot guarantee the complete removal of every stain, scratch, odor, discoloration, oxidation, paint defect, or other imperfection.

Certain defects may be permanent or may require specialized services beyond the scope of the booked service.

The Customer acknowledges that professional detailing improves the appearance and condition of a vehicle but does not necessarily restore every vehicle to a “like-new” condition.

13. Paint Correction

Paint correction services are intended to improve the appearance of automotive paint by reducing the appearance of certain defects.

Results depend on paint condition, paint thickness, defect depth, previous repairs, clear coat condition, and other factors.

Deep scratches, defects that have penetrated the clear coat, severe oxidation, damaged paint, or other conditions may not be safely removable through standard paint correction.

The Company will prioritize the preservation and safety of the vehicle’s paint over aggressive defect removal.

14. Ceramic Coating & Paint Protection

Ceramic coating and paint protection services require proper preparation and application.

The durability and performance of a coating may vary depending on environmental conditions, vehicle usage, washing methods, maintenance, and other factors.

Unless a specific written warranty is provided, Midnight Ride Auto Spa does not guarantee a specific coating lifespan or level of performance.

Customers are responsible for following the recommended maintenance procedures after application.

15. Engine Bay Cleaning

Engine bay cleaning is performed using appropriate procedures intended to minimize risk.

However, engine compartments contain electrical components, sensors, connectors, modules, and other sensitive equipment.

The Company is not responsible for mechanical or electrical problems caused by pre-existing conditions, improperly sealed components, aftermarket modifications, or defects that become apparent during or after cleaning, unless directly caused by the Company’s proven negligence.

16. Damage & Liability

Midnight Ride Auto Spa will take reasonable precautions while performing services.

The Company is not responsible for damage resulting from pre-existing defects, weakened materials, improperly repaired components, aftermarket modifications, manufacturer defects, or conditions that could not reasonably be identified before service.

If the Company causes damage through proven negligence, the Customer should notify the Company as soon as reasonably possible so the matter can be inspected and addressed.

17. Customer Complaints & Service Concerns

Customers who are dissatisfied with a service are encouraged to contact Midnight Ride Auto Spa as soon as possible.

The Company may request photographs, videos, or an in-person inspection before determining whether a correction or other remedy is appropriate.

Customers should not attempt to repair, alter, remove, or modify the affected area before contacting the Company, as doing so may make it difficult to determine the cause of the issue.

18. Refunds & Service Corrections

Refunds are considered on a case-by-case basis and are subject to the circumstances of the service.

When appropriate, Midnight Ride Auto Spa may offer a reasonable correction or re-service instead of a refund.

Completed services are generally not refundable solely because the Customer expected a different result where the service was performed according to the agreed scope of work.

19. Right to Refuse Service

Midnight Ride Auto Spa reserves the right to refuse or discontinue a service when conditions are unsafe, abusive, threatening, illegal, hazardous, contaminated, or otherwise outside the reasonable scope of the Company’s services.

The Company may also refuse service when a vehicle presents an unreasonable risk of damage to the vehicle, Company equipment, employees, contractors, or property.

20. Photos & Videos

Midnight Ride Auto Spa may take photographs or videos of vehicles before, during, and after services for documentation, quality control, and business records.

With appropriate customer permission, photographs or videos may also be used for marketing, advertising, social media, website content, or promotional purposes.

Customer-identifying information will not be intentionally displayed without appropriate permission.

21. Marketing & Reviews

Customers may be invited to provide reviews or feedback regarding their experience.

Customers are free to provide honest feedback. Midnight Ride Auto Spa does not require customers to provide a positive review in exchange for service.

Any promotional discounts related to reviews or referrals will be subject to the specific terms communicated by the Company.

22. Customer Responsibility

The Customer is responsible for providing accurate information when booking a service, including vehicle type, vehicle condition, location, requested services, and any circumstances that may affect the service.

Failure to provide accurate information may result in additional charges, service modifications, or rescheduling.

23. Changes to Services

Midnight Ride Auto Spa may modify, add, or discontinue services, pricing, packages, memberships, promotions, or other offerings at any time.

Changes will not affect services that have already been confirmed unless otherwise agreed upon with the Customer.

24. Memberships & Recurring Services

Memberships or recurring service plans are subject to their specific terms, including billing frequency, discounts, cancellation requirements, included services, and limitations.

Membership benefits are non-transferable unless otherwise stated by Midnight Ride Auto Spa.

25. Promotions & Discounts

Promotions, referral discounts, membership discounts, and other offers may have specific eligibility requirements and expiration dates.

Discounts cannot be combined unless explicitly stated by the Company.

26. Force Majeure

Midnight Ride Auto Spa is not responsible for delays, cancellations, or inability to perform services caused by circumstances beyond its reasonable control, including severe weather, natural disasters, power outages, equipment failure, road closures, emergencies, or other unforeseen circumstances.

27. Privacy

Customer information collected during the booking or service process may be used for appointment scheduling, communication, payment processing, customer service, business administration, and other legitimate business purposes.

For additional information regarding how customer information is collected, used, stored, and protected, please refer to the Company’s Privacy Policy.

28. Updates to These Terms

Midnight Ride Auto Spa reserves the right to update or modify these Terms & Conditions when necessary.

The most current version will be made available through the Company’s website or booking platform.

29. Acceptance of Terms

By booking an appointment, purchasing a service, or authorizing Midnight Ride Auto Spa to perform work on a vehicle, the Customer acknowledges that they have had the opportunity to review these Terms & Conditions and agree to be bound by them.

If the Customer does not agree with these Terms & Conditions, they should not book or authorize services.

30. Contact Information

For questions regarding these Terms & Conditions, customers may contact:

Midnight Ride Auto Spa
Tampa, Florida
Phone: 8135207553
Email: Midnightrideautospallc@gmail.com
Website:https://midnightrideautospallc.com/

Last Updated: 08/14/2026