MIDNIGHT RIDE AUTO SPA

Privacy Policy

1. Introduction

This Privacy Policy explains how Midnight Ride Auto Spa (“Company,” “we,” “us,” or “our”) collects, uses, stores, and protects personal information when you visit our website, use our booking system, communicate with us, or purchase our services.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Depending on how you interact with Midnight Ride Auto Spa, we may collect the following information:

A. Information You Provide Directly

• Full name

• Phone number

• Email address

• Service or vehicle location

• Vehicle make, model, year, and condition

• Services requested or purchased

• Appointment and booking information

• Payment or billing information, when applicable

• Information provided through contact forms, messages, reviews, or customer inquiries

• Any other information you voluntarily provide to us

B. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Time spent on pages

• General website usage information

• Cookies and similar technologies

3. How We Use Your Information

We may use the information we collect to:

• Schedule and manage appointments

• Provide mobile detailing and automotive care services

• Communicate with you regarding your appointment or service

• Confirm, modify, or cancel appointments

• Process payments and deposits

• Respond to questions and customer service requests

• Provide estimates and service recommendations

• Maintain business and transaction records

• Improve our website, services, and customer experience

• Prevent fraud, misuse, or unauthorized activity

• Comply with applicable legal obligations

• Send promotional offers, announcements, or marketing communications when permitted by law and, where required, with your consent

4. How We Share Your Information

Midnight Ride Auto Spa does not sell or rent your personal information.

We may share information when reasonably necessary to operate our business, including with:

• Booking and scheduling platforms

• Payment processors and financial service providers

• Website hosting providers

• Business software and customer relationship management platforms

• Analytics or marketing service providers

• Professional advisors or service providers assisting our business

• Government authorities or law enforcement when required by applicable law

We may also disclose information when necessary to protect our legal rights, property, safety, customers, employees, or other individuals.

5. Third-Party Services

Our website and business operations may use third-party services, including booking systems, payment processors, website hosting providers, analytics services, communication platforms, and other business software.

These third parties may collect or process information according to their own privacy policies and terms.

Midnight Ride Auto Spa does not control the privacy practices of third-party services. Customers are encouraged to review the privacy policies of any third-party service they use through our website or booking system.

6. Cookies & Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:

• Keep the website functioning properly

• Remember certain preferences

• Understand how visitors use our website

• Measure website traffic and performance

• Improve website functionality and user experience

• Support advertising or marketing activities, where applicable

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.

7. Vehicle Photos & Videos

During the performance of our services, Midnight Ride Auto Spa may photograph or record vehicles for documentation and business purposes.

Photos or videos may be taken:

• Before a service to document the vehicle’s condition

• During a service for quality control or documentation

• After a service to document completed work and results

Photos or videos used solely for internal documentation may be retained as part of our business records.

With appropriate customer permission, photos or videos may also be used for:

• Website content

• Social media

• Advertising

• Marketing

• Promotional materials

We will make reasonable efforts to avoid intentionally displaying personally identifiable customer information without permission.

8. Payment Information

When payments are processed through a third-party payment processor, payment information may be collected and processed directly by that provider.

Midnight Ride Auto Spa generally does not need to store complete credit or debit card numbers on its own systems.

Payment information may be subject to the privacy policy and security practices of the applicable payment processor.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no website, electronic transmission, or method of data storage can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted or stored electronically.

10. Data Retention

We retain personal information for as long as reasonably necessary for legitimate business purposes, including:

• Providing and documenting services

• Maintaining customer and transaction records

• Managing appointments

• Communicating with customers

• Resolving disputes

• Preventing fraud or misuse

• Complying with legal, tax, accounting, or other applicable obligations

When information is no longer reasonably necessary, it may be deleted, securely disposed of, or anonymized when appropriate.

11. Marketing Communications

We may occasionally send customers promotional information, special offers, service updates, or other marketing communications where permitted by applicable law.

You may request to stop receiving marketing communications by using an available unsubscribe option or by contacting us directly.

Opting out of marketing communications does not prevent us from sending important service-related communications, such as appointment confirmations, invoices, or other necessary business communications.

12. Your Privacy Rights

Depending on applicable law and your location, you may have certain rights regarding your personal information, which may include:

• Requesting access to personal information we maintain about you

• Requesting correction of inaccurate information

• Requesting deletion of certain personal information

• Opting out of certain marketing communications

• Requesting information about how your personal information is collected or used

Requests may be subject to applicable legal exceptions and verification requirements.

To make a privacy-related request, please contact us using the information provided below.

13. Children’s Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that we have unintentionally collected personal information from a child under 13, we will take reasonable steps to delete the information.

14. Links to Other Websites

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

15. Business Communications

By providing your phone number or email address, you may receive communications related to your appointments, services, estimates, payments, customer support, or other business matters.

Where required by applicable law, marketing communications will be handled in accordance with applicable consent and opt-out requirements.

16. Changes to This Privacy Policy

Midnight Ride Auto Spa may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or legal requirements.

When changes are made, the updated version will be posted on our website with a revised “Last Updated” date.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Midnight Ride Auto Spa
Tampa, Florida
Phone: 8135207553

Email: Midnightrideautospallc@gmail.com
Website: https://midnightrideautospallc.com/

Last Updated: 08/14/2026